Nonetheless, Monica alleges that the airline did not honor it.
“Almost an hour after her flight landed, I got a call from the airline manager in Miami, and he said my child was missing and they did not know where she was,” Monica said.
The airline thankfully shut down the terminal. But, Monica was still furious. And her daughter’s father could not locate her.
“It turns out that the flight attendants waved her off the plane and said bye. She [my daughter] said she did not know what to do and kept going because they were telling her bye,” Monica explained.
Eventually, the daughter was able to contact her father and meet him at the gate.
But, Monica is still appalled that numerous employees saw her daughter walking around, alone, with the unaccompanied minor necklace and did not stop to help her.
“She was going through the airport with that billboard on her that she was an unaccompanied minor in one of the largest human trafficking hubs in the country,” Monica said.
“Not one airline employee stopped her to see if she had an adult. Not one Miami airport employee stopped her, and even the TSA security agent before she went into baggage claim did not stop her,” Monica continued.
The mom shared her story in hopes of raising awareness and alerting other parents to the unacceptable breach of protocol.
And Monica’s TikTok shocked over 1.8 million viewers.
People from around the globe were horrified to learn what happened to Monica’s daughter and condemned the airline for its lack of responsibility.